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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chastity Fain

May 6, 2025

5  out of  5
rating by Chastity Fain
"Everyone is so nice at the office and always so helpful!"
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Sherry Hamilton

May 6, 2025

5  out of  5
rating by Sherry Hamilton
"Joe is a really good person. He is always happy to help you and a very good listener. I would recommend him and his business to anyone. The women in his office are always sweet and happy to help"
We responded:
"Thank you so much! We appreciate it! "
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James Friend

May 2, 2025

5  out of  5
rating by James Friend
"Highly recommended. Joe and his team are always helpful. Always has the answers to my questions. They treat us just like family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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April Barrett

April 7, 2025

5  out of  5
rating by April Barrett
"I love the people at this office. Friendly and very knowledgeable to get you the best deals!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tracy Richardson

April 4, 2025

5  out of  5
rating by Tracy Richardson
"They are always so kind and understanding and definitely the best quotes I got my daughter signed on wouldn’t trade companies for anything in the world"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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linda hopkins

March 25, 2025

5  out of  5
rating by linda hopkins
"Ty for prompt action on my receipts . I tried to find out if it would pay me to bundle my home owners insurance and auto insurance online I didn’t get a quote on bundling ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We will definitely reach out regarding your auto insurance! If there is anything else we can do to help, please let us know!"
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Rodney Justice

March 6, 2025

5  out of  5
rating by Rodney Justice
"The office has always been polite and quick to respond anytime I’ve had a question or problem. Their policy rates surprised me because they beat the rate of the company I had been with over 10 yrs by a lot. I got 1 policy with full coverage and 1 policy just liability and got a cheaper premium then my old policy was with liability on both vehicles. Well satisfied with State Farm and my agent."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Ross

March 5, 2025

5  out of  5
rating by David Ross
"Joe Cochran - State Farm has been my agent for 1.5 years and I am so pleased with his service and coverage that they provide. So glad I do not have Kentucky Farm Bureau anymore."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Crystal Beitler

March 5, 2025

5  out of  5
rating by Crystal Beitler
"Joe and the team are fantastic! The customer service is awesome, they always call us by our first names when we call. They check in with us periodically. I totaled my car a few years ago and they made the claim process so easy for me."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Russell Bryant

March 5, 2025

4  out of  5
rating by Russell Bryant
"One of the best insurance agents around always been great to me and my family!"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Christy Allen

March 5, 2025

5  out of  5
rating by Christy Allen
"State Farm in Cynthiana has ALWAYS provided me with immediate response times. Whether it’s emailing them requesting to run numbers on a possible new purchase, to checking coverages, or vehicle property damage incidents. I recently hit a deer on my way to work, and as much of an inconvenience that was, State Farm’s reaction time was amazing. To getting the claim started, to having the vehicle towed, to getting a decision on the claim. Joe and all the office staff are personable and always on it!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnny Rice

March 5, 2025

5  out of  5
rating by Johnny Rice
"Joe and his associates,have took very good care of me over the years"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sean Cochran

February 20, 2025

5  out of  5
rating by Sean Cochran
"Best of the best"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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THE COSMIC ONE

February 10, 2025

5  out of  5
rating by THE COSMIC ONE
"Great coverage with great customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Danny Feeback

February 6, 2025

5  out of  5
rating by Danny Feeback
"We use Joe Cochran's State Farm for our auto and rental insurance. He and his office staff are always helpful and answer all of our questions. If they don't know the answer, they will reach out to the home office and get back to you. Give Joe a call if you are looking for an insurance agent that really cares about his clients."
We responded:
"Thank you for reviewing our State Farm office! We appreciate the kind words and loyalty you've shown us over the years! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Karen Jones

February 5, 2025

5  out of  5
rating by Karen Jones
"Great service, their when ever you need them. Questions or accidents."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Emmett Davis

January 30, 2025

5  out of  5
rating by Emmett Davis
"Joe and his State Farm office have taken care our homes, autos and farm needs for many years (20+ and 30+). We’re proud to say he is our Agent."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate your trust and patronage all these years! "
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Papa Doc

January 7, 2025

5  out of  5
rating by Papa Doc
"Real good dude, very professional would recommend him to anybody family friends anybody!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brandy Lemons

January 6, 2025

5  out of  5
rating by Brandy Lemons
"I've been with Joe for 20 years. He's always gone above and beyond! Great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tilleenna North

January 3, 2025

5  out of  5
rating by Tilleenna North
"This is by far the best insurance company I've ever dealt with. The rates are reasonable. The entire staff is always very nice and helpful. I highly recommend giving them a call."
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Angela Tackett

January 3, 2025

5  out of  5
rating by Angela Tackett
""Absolutely the best agency around! Always available to assist you and very friendly!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brayden Preece

December 3, 2024

5  out of  5
rating by Brayden Preece
"Absolutely the best of the best! I’ve never had an issue that they couldn’t resolve and they always pick up the phone! Some of the friendliest, most down to earth people you will encounter!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate your patronage!"
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Tammy Barrett

December 3, 2024

5  out of  5
rating by Tammy Barrett
"Very helpful! Does his best to get you a excellent rate on insurance."
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Richie Estep

December 2, 2024

5  out of  5
rating by Richie Estep
"I have used Joe for years. There is no one better and I would recommend him to anyone. He looks out for your best interests and will work hard for you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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rocklin ballenger

December 2, 2024

5  out of  5
rating by rocklin ballenger
"Joe and his agency are very helpful and I'm very satisfied. I will continue to use the for all of my insurance needs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"